In his current position as Vice President of Customer Success at the California-based Internet startup Reputation.com, Alan Chambless plays a key role in driving sales and ensuring customer satisfaction. Leading a diverse team of online reputation specialists, Mr. Chambless has developed and implemented numerous strategies designed to improve Reputation.com’s catalogue of products, strengthen his core team, and increase customer retention. Due to his efforts, Alan Chambless has been instrumental in the growth of the company’s revenue.
Before joining the Reputation.com team in July 2010, Alan Chambless served as a Customer Support and Sales Operations Manager for Intuit. In this role, he led a team of over 250 individuals, focusing primarily on telephone sales and customer support. Under Mr. Chambless’ keen management, his team brought in more than $2 million in monthly revenue.
During his career, Alan Chambless has also worked for smaller companies such as Homestead Technologies, where he served as Vice President of Sales from 2005 to 2007 and as Director of Marketing from 2003 to 2005. During his time with Homestead Technologies, Mr. Chambless was responsible for extensive sales growth, eventually leading to the company’s acquisition by Intuit in 2007. He enjoyed similar success as the Director of Marketing for Driveway Corporation, an Internet startup for which he eventually brought in over 7 million customers. Alan Chambless also formerly worked for Wells Fargo Bank and as a consultant for other companies.
Alan Chambless graduated from the University of California, Davis, where he studied English. Mr. Chambless also possesses a teaching credential in English from California State University, Chico.